SENDIASS Information, Advice and Support Manchester SENDIASS Manchester

Email:   sendiass@manchester.gov.uk  or info@iasmanchester.org   | Telephone: 0161 209 8356  

[Monday-Friday office hours 8.30 am-3.30 pm].  Answer-machine available. The service aims to respond to all calls within 24 hours.

SENDIASS, Hulme District Office, 323 Stretford Road, Hulme, Manchester M15 4UW

 SENDIASS has a wealth of information for families. The service can support parents and carers with:

Information on-

• The law on SEND, Health and Social Care where they link to education
• Local policy and practice
• Personal budgets and working together (personalisation)
• The Local Offer
• Education Health and Care Plans (EHCP)
• Mediation and dispute resolution, Special Educational Needs and Disability Tribunal Service and complaints procedures

Advice about-

• Gathering, understanding and interpreting information and applying it to your own situation
• Signposting to other services for information, advice and support
• What to do when things go wrong
• How to get the best from a meeting

Support with-

• Preparing for and attending meetings
• Writing letters
• Understanding reports
• The EHC Plan process and annual reviews
• Admissions and Exclusions
• Post 16 Provision
• Working in partnership with schools and the local authority to develop positive relationships

Follow this link for further information and useful guides for parents and carers: SENDIASS Manchester Parents/Carers